Billing & Plans
Understand MeetMatch plans, seats, and upgrading.
In this guide
1Plans overview
MeetMatch offers four tiers:
- Free — basic scheduling for individuals.
- Team ($14/seat/mo) — team scheduling with automations, analytics, 50 GB cloud storage per seat, 30-day recording retention, and Standard (480p) recording quality.
- Pro ($50/seat/mo) — advanced features including pipelines, warming, 200 GB cloud storage per seat, 90-day retention, HD (720p) recording quality, $0.50/GB storage overage, and priority support.
- Enterprise — custom pricing with unlimited storage, unlimited retention, Full HD (1080p) recording quality, dedicated support, and SLAs.
2Managing seats
Each team member requires one seat. When you try to add a member beyond your limit, the Add a Seat modal appears. In this modal you can:
- Choose a tier — select Pro or Team for the new seat. Each tier has different features and pricing.
- Choose a billing interval — toggle between Monthly and Annual billing. Annual saves ~17%. If you pick the same interval as your existing subscription, the seat is added to that subscription with prorated charges. If you pick a different interval, a new subscription is created using your payment method on file.
3Upgrading or downgrading
Click Upgrade on the billing tab to switch plans. Downgrades take effect at the end of your current billing period. You can manage your subscription, update payment methods, and view invoices through the billing portal.
4Cancelling and reactivating
You can cancel your subscription directly from Settings → Billing without leaving the app. After cancellation, your plan remains active until the end of the current billing period.
Changed your mind? Click Reactivate on the billing page before the period ends to resume your subscription. No new checkout is required.
More in Account
Organization Settings
Configure your workspace, billing, and integrations.
Cloud Storage & Recording Retention
Understand how call recordings are stored, billed, and retained.
Suggesting Features & Reporting Bugs
How to share feedback and report issues.
Resetting or Deleting Your Account
Clear your data or remove your account entirely.
Referral Program
Earn credits by referring others to MeetMatch.
Install the MeetMatch App
Add MeetMatch to your phone or desktop for push notifications and quick access.
Call Intelligence Pricing
Understand how call intelligence minutes and overage billing work.